Average Score (238 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.6 Average

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  • Peter D.03-20-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Service was done quickly

    03-21-2025

    We promise to always get you in and out for your services and keep your VW at peak performance. Thanks so much for this review! Drive Safe and Enjoy the Ride -The VW Nanuet Team

  • Carol G.03-20-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Jake V.03-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Nillo T.03-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Service department lack communication.

    03-14-2025

    Thank you for your patronage. And thank you for bringing this to our attention. Drive Safe and Enjoy the Ride - The VW Nanuet Team

  • Kyocera K.03-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Because Rich was wonderful and proactive to address my concerns.

    03-14-2025

    We promise to continue to serve you at the highest level each and every time you're here! Thanks for the review. Drive Safe and Enjoy the Ride - The VW Nanuet Team

  • Alfonso B.03-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Zeqir Q.03-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • George B.03-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Easy to make an appointment. Friendly welcome and follow-up after service.

    03-11-2025

    Thanks so much for taking the time to leave us this great review! We promise to continue serving you at the highest level and look forward to being your go-to VW Store for years to come. Drive Safe and Enjoy the Ride - The VW Nanuet Team

  • Henri S.03-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Very professional, courteous, knowledgeable, and timely

    03-07-2025

    You are a most valued client. Thank you so much for your continued patronage. Drive Safe and Enjoy the Ride! -The VW Nanuet Team

  • Laura B.03-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Nothing was done to correct the issue I’ve been having since i got the car in August

    03-07-2025

    Thank you for bringing this to our attention. We will be reaching out shortly to try and resolve this for you. Drive Safe and Thank You for your Patronage - The VW Nanuet Team