Average Score (238 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.6 Average

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  • Kathleen M.02-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Had a 10:00 appointment,dropped the car off and all my paperwork was handled by a young man named Chris.Picked car up later in the day when Chris called to say car was ready.Again Chris handled all that had o be done.Was very professional and explained everything.An asset to your company

    02-10-2025

    Thanks so much for leaving this great review, we sincerely appreciate you taking the time. VW Nanuet's promise is to continue serving you at the highest level. We look forward to being your go-to VW Store for all things Volkswagen - Drive Safe and Enjoy the Ride! The VW Nanuet Team

  • Alexis F.02-07-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Bailey W.02-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Jamal M.02-04-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    Dissatisfied with the way things went at this dealership hopefully when things settle I will never buy another Volkswagen product

    02-05-2025

    Thanks for bringing this to our attention. We will be in touch and correct the situation. Thank you for choosing our service department we sincerely appreciate it - The VW Nanuet Team

  • Juan S.02-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Bobby M.02-02-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Tony was great! Wasn't pushy, and provided great customer service.

    02-03-2025

    Thanks so much for taking the time to leave us this review! We are striving for a new kind of experience for our clients; never pushy and fulfilling all your needs in a VW. Drive Safe and Enjoy the New Atlas! -The VW Nanuet Team

  • Gerard D.01-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Chrys was knowledgeable about the vehicle and was able to answer the questions I had for him. Very polite and kept me updated on the progress.

    02-01-2025

    Thanks so much for taking the time to leave your great experience with us. We promise to continue serving you at the highest level and look forward to being your go-to VW Store for years to come. Drive Safe and Enjoy the Ride - The VW Nanuet Team

  • Thomas T.01-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Cope J.01-30-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    I had several maintenance items done. One was to replace a parking light that was out. I had waited several hours, later at home, I realized that the bulb was missed :-(

    01-30-2025

    Thank you so much for bringing this to our attention. And thank you for your Patronage. We will be in touch to rectify this for you. Drive Safe and Enjoy the Ride! -The VW Nanuet Team

  • Leslie S.01-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Fast and friendly service. Explained next service in detail.

    01-30-2025

    With clients like you it's easy to be Friendly! We are committed to continuing to serve you at the highest level for years to come. Thanks so much for leaving this review. Drive Safe and Enjoy the Ride! -The Volkswagen of Nanuet Team