The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Diane A.01-01-2025
TYPE:SalesMODEL:TiguanYEAR:2024
We were very happy with Chris Margiotta our sales rep, James the sales manager and Wendy Estrella, finance manager. They made our first Volkswagen experience a pleasurable one. We felt all three were knowledgeable and very supportive in meeting our needs.
01-03-2025
Wow, thank you so much for leaving this great review and we are so happy to hear of your experience! You can always count on VW Nanuet to serve you at the highest level of customer service. Drive Safe and Enjoy the New Tiguan!
-The Volkswagen of Nanuet Team
Helena V.12-31-2024
TYPE:SalesMODEL:TaosYEAR:2024
Everyone I encountered at the dealership was friendly, honest, and knowledgeable. There is nothing I hate worse than going into a dealership and feeling like I'm getting the runaround. My experience was the opposite. They were upfront about cost and availability. This is my second car from this dealership and I would highly recommend it.
12-31-2024
This is just the kind of review we strive for! Thanks so much for your continued
patronage. We are committed to serving you at the highest level for years to come. Drive Safe and Enjoy the New Taos!
-The Volkswagen of Nanuet Team
Michael K.12-27-2024
TYPE:ServiceMODEL:TiguanYEAR:2022
Quality service in a quick time
12-27-2024
We are committed to serving you at the highest level and being your go-to store for everything VW!
Thanks so much for the review too! - The Volkswagen of Nanuet Team
Hanho C.12-26-2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Michael B.12-26-2024
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Robert P.12-25-2024
TYPE:SalesMODEL:TiguanYEAR:2024
Great customer service and very friendly and helpful staff.
12-26-2024
Thanks so much for taking the time to leave your experience here with us. We promise to always serve you at the highest level of customer service and be your go-to VW Store for years to come! Drive Safe and Enjoy the New Tiguan!
-The Volkswagen of Nanuet Team
Claribel L.12-25-2024
TYPE:SalesMODEL:TaosYEAR:2024
Loved my experience with crystal !
12-26-2024
It was such a pleasure helping you get into your New Taos! You are exactly the kind of client we want to grow with, thank you so much for being part of the VW Nanuet Family. Drive Safe and Enjoy the New Taos!
-The Volkswagen of Nanuet Team
Michael K.12-23-2024
TYPE:ServiceMODEL:ID.4YEAR:2023
The service department manager owes me a call but he won't call me back.
I needed my car, 2023 ID4, checked out for slow level 2 charging. It won't charge at 11.5kW or 48 amps I have but at 7kW. My son's ID4 charges at 11.5kW from the same charger so I am thinking the issue is with the car.
The invoice states that, "No faults found" and "checked for faults - no issue found".
I need someone to explain to me how a Tech can write up, "No faults found" when the car charges at only 7kW when it should charge at 11.5kW. What should be the next step? These are the questions I wish to ask the service manager who promises to call me but does not.
12-23-2024
Thank you so much for bringing this to our attention. You will be getting a call from our Service Manager. We will rectify the situation.
-The Volkswagen of Nanuet Team
Daniel C.12-22-2024
TYPE:SalesMODEL:Golf GTIYEAR:2024
Michelle S.12-21-2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Everything went as planned
12-21-2024
We are so happy to hear that you had a good and smooth experience! Thanks for taking the time to leave us this review. Looking forward to your next visit. Drive Safe and Enjoy the Ride - The Volkswagen of Nanuet Team