Average Score (238 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.6 Average

Models
Types of Survey
Filter by
  • Diane A.01-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    We were very happy with Chris Margiotta our sales rep, James the sales manager and Wendy Estrella, finance manager. They made our first Volkswagen experience a pleasurable one. We felt all three were knowledgeable and very supportive in meeting our needs.

    01-03-2025

    Wow, thank you so much for leaving this great review and we are so happy to hear of your experience! You can always count on VW Nanuet to serve you at the highest level of customer service. Drive Safe and Enjoy the New Tiguan! -The Volkswagen of Nanuet Team

  • Helena V.12-31-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Everyone I encountered at the dealership was friendly, honest, and knowledgeable. There is nothing I hate worse than going into a dealership and feeling like I'm getting the runaround. My experience was the opposite. They were upfront about cost and availability. This is my second car from this dealership and I would highly recommend it.

    12-31-2024

    This is just the kind of review we strive for! Thanks so much for your continued patronage. We are committed to serving you at the highest level for years to come. Drive Safe and Enjoy the New Taos! -The Volkswagen of Nanuet Team

  • Michael K.12-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Quality service in a quick time

    12-27-2024

    We are committed to serving you at the highest level and being your go-to store for everything VW! Thanks so much for the review too! - The Volkswagen of Nanuet Team

  • Hanho C.12-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Michael B.12-26-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Robert P.12-25-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great customer service and very friendly and helpful staff.

    12-26-2024

    Thanks so much for taking the time to leave your experience here with us. We promise to always serve you at the highest level of customer service and be your go-to VW Store for years to come! Drive Safe and Enjoy the New Tiguan! -The Volkswagen of Nanuet Team

  • Claribel L.12-25-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Loved my experience with crystal !

    12-26-2024

    It was such a pleasure helping you get into your New Taos! You are exactly the kind of client we want to grow with, thank you so much for being part of the VW Nanuet Family. Drive Safe and Enjoy the New Taos! -The Volkswagen of Nanuet Team

  • Michael K.12-23-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service department manager owes me a call but he won't call me back. I needed my car, 2023 ID4, checked out for slow level 2 charging. It won't charge at 11.5kW or 48 amps I have but at 7kW. My son's ID4 charges at 11.5kW from the same charger so I am thinking the issue is with the car. The invoice states that, "No faults found" and "checked for faults - no issue found". I need someone to explain to me how a Tech can write up, "No faults found" when the car charges at only 7kW when it should charge at 11.5kW. What should be the next step? These are the questions I wish to ask the service manager who promises to call me but does not.

    12-23-2024

    Thank you so much for bringing this to our attention. You will be getting a call from our Service Manager. We will rectify the situation. -The Volkswagen of Nanuet Team

  • Daniel C.12-22-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Michelle S.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everything went as planned

    12-21-2024

    We are so happy to hear that you had a good and smooth experience! Thanks for taking the time to leave us this review. Looking forward to your next visit. Drive Safe and Enjoy the Ride - The Volkswagen of Nanuet Team